Testimonials

“I’m an old fashioned guy who always expects perfection! Having bought and sold through you, your professionalism is brilliant and approach friendly too. I will only ever use Castles again.”

Jeff Laurents – Vendor and Purchaser

“It was refreshing to meet an agent that was professional, friendly, honest and genuine. You were able to find the perfect property within a very tight timescale. We will certainly recommend you to all our friends.”

Louise, Peter and Kyia – Tenants

“As owners and landlords we have found it essential to use an agent that is knowledgeable and trustworthy. We have found no one better at this than Castles.”

Dr Sharma, Dr Mandeville and Amber – Vendors and Purchasers






Dear Mahe, Following completion of the sale of the above property last week, I would just like to thank you for your advice and assistance throughout. Whilst the ultimate buyer was always "in the wings", I needed an agent to act as a "buffer" between me and the market and to test the market in view of the involvement of a big national charity as a major beneficiary. You provided just the service I required, and in a pleasant and helpful manner, with the result that a very satisfactory result was achieved. Thank you very much indeed.
  
Gordon Wallis Sales (as a Vendor)

Fantastic service from Stuart David and all the team at Edmonton.  I couldn’t fault them at all. Extremely professional, friendly and helpful. Nothing was ever too much. Always gave me feedback and was always at the end of the phone when I needed questions answered.
Thank you from the Durban family.
Ian Sales (as a Vendor)
 
We bought our Crouch End flat from Castles several years ago and were really pleased with the way they (Abraham, Sandro and Colin) dealt with the sale. Professional, courteous yet personable. So we decided that when we were looking to move again we'd  make sure they knew we were looking. They were excellent in finding us a property in an area that we had wanted to move too for a long time and they dealt with our purchase brilliantly. I have no hesitation in recommending them!
Sarah - Sales (as a Buyer)
 
It was a pleasure working with the team of agents at Palmers Green Office. They were very informative, courteous, and pleasant always.
Apiggott - Sales (as a Vendor)
 
I have been a tenant of castles for nearly a year now and I am very pleased with the service Alex Phillippou has provided for me, when I first viewed my home I was shocked at how beautiful it is and how well looked after the property is didn't think it was possible to get such a lovely well looked after home through renting! from the first day of viewing my home Alex has been very professional and has always made sure myself and my son are happy and comfortable in our new home. As I have never rented a property before I wasn't sure how it all worked but the process was very quick and easy and before I knew it I had the keys! And I believe that is a lot to do with the help of Alex! I am very happy and settled into my new home now with a good landlord and estate agent I am hoping to stay here for many years to come!
Charlene Martinel - Lettings (as a Tenant)

At the time that I was looking to buy a flat I was using many different agents around East London including some of the bigger ones such as Foxtons and I came across Castles by chance. Castles were by far and away the most professional and efficient agent that I could have found. It was a pleasure to work with George and Scott who helped me with everything to do with the buying of my flat. They bent over backwards to make it as easy as possible and were always at the end of the phone to guide me through the process. I also really appreciated the fact that Castles do not show other people around a property after an offer has been agreed. This is what other agents do and it leads to guzumping and total insecurity in purchasing which is a stressful process anyway. I had complete faith in Castles ability and integrity and no wonder they've been interviewed by the guardian and other news agencies around the world. I would definitely use them again and recommend to all my friends! Thank you!
Jacki – Sales (as a Buyer)

Superb efficient service from a professional, backed up by a great team. A pleasure to deal with - reliable and very helpful. Looking forward to buying more through them, and doing more business.
Professional Investor - Sales (as a Buyer)
I have been a tenant through Castles for almost 3 years- and what an absolute pleasure it has been. Androulla went up and beyond her duties as an agent, from day one she has never let me down- sorted out everything and took the time to keep me updated even though she has an extremely busy schedule! I must include Jerry in this review as what an absolute star she was in sorting out all maintenance issues quickly. All in all they were very organized and quick to sort out any issues I have had. If I go back to renting I will be heading straight back to Androulla- All agents should be like this- Thank you so much for making my renting experience such a pleasure!
Nazira  Lettings (as a Tenant)
 
I needed to sell my late mothers property and had 5 agents from Enfield and Palmers Green round to view the house, Nof Tona from Castles was very keen and seemed the best for the job, In fact the whole team at the Palmers Green branch were not only extremely helpful but kept me informed and up to date with what ever was going on, I am happy to say that they got me the best price and every thing went quickly and smoothly, I have no hesitation in recommending them.
Mr A Perkins Sales (as a Buyer)

It was a great pleasure dealing with James and the entire team at Castles Palmers Green. They were transparent throughout the entire process. Very friendly and informative especially as we were first time buyers and had to complete in 28 days. Always willing to show us around the property numerous times. I cant fault their service and have been truly professional. We had really bad previous experiences dealing with many other high street estate agents who were not helpful or honest but wanted to cheat buyers with their money. Thanks for all your hard work and chasing up the third parties . We would recommend James and his team to everyone.
Amit - Sales (as a Buyer)
 
We are very grateful to Abraham who was extremely professional….during the job of selling our house. He was patient and persuasive. In the end it wasn't that straightforward and we had some delicate situations to finally complete on the transaction but he handled the situation really well. We had to call him one Sunday and he was really helpful and rang around the purchaser and called us back, and was really understanding. i am very grateful for that. I would rate him very highly. Thanks for everything.
C. Jenne - Sales (as a Vendor)
 
From the first time I entered the office I was greeted by a very friendly member of staff Ashley who was on reception. I asked her to book me in for an valuation which she did at my convenience. Stephen called to carry out the valuation, he was dead on time introduced himself and produced his business card to confirm who he was. He sat with me and explained how the company worked and what their terms and conditions were. He then did his valuation took some photo's and promised to send me it in the post the next day. This I received as promised. I was asked if I was happy with the pictures before they were put on the website. The first set of viewings were carried out by David , who once again introduced himself and was very polite and efficient.  Any time I called into the office or phoned all of the sales team Stephen, David, and Ashley were very helpful and efficient.  Selling a house can be a very stressful time, but with all the staff at Castles who worked very well together as a team , I was kept up to date at all times and did not feel stressed at all. From the first point of entering the office to the completion of the sale everything was carried out in a very smooth and professional manner. I would have no hesitation in recommending this company and especially this office to anyone looking to either sell or purchase a property.
Miss Aulsberry - Sales (as a Vendor)

Would definitely recommend using Stephen and Dave for selling or buying. They sold my property in the first viewing without it even going on the market and for the full asking price. Always willing to help and chase up matters when required. I also deal with them in a legal capacity and they are always brilliant and easy to deal with. They will be my first port of call if I ever need property in Enfield again and always recommended them to clients, friends and family. Thanks again guys
Sarah – Sales (as a Vendor)

James was prompt and professional. The transaction hit a few bumps along the way, as they do, but there was always a sensible and measured approach which I am sure worked for all parties. Ultimately the tranaction went through very qucikly and without hiccups. A good agent to work with as a buyer.
Alex – Sales (as a Buyer)
 
I cannot praise all the staff at Castles highly enough. In my search for a first home I dealt with multiple agencies and many lived up to their bad reputations. Castles was the exception. All the team helped me through a very difficult sale and went above and beyond the call of duty to assist when I didn't know where to turn. Without them I would not have a home so I have no reservation in wholeheartedly recommending them. Mahe, George and Scott will be the first names on my guest list for my housewarming!
Cym - Sales (as a Buyer)

Abraham was excellent.
* Pre-finding the house we bought, he followed our requirements in terms of budget/space/potential/location/school catchment and was clear when it was slightly off requirement.
* He/We went through the potential in the house that we bought, having looked at others that didn't necessarily float our boat.
* He actively communicated with the vendors, surveyors etc and made sure all stayed on track for a speedy trouble free purchase.
* After sales service very good
* All in all - we've had excellent service - so much so that we sold our old house through them too (despite the fact that we had planned to keep it and rent it out).
Mark - Sales (as a Buyer)

Both Ryan and Daniel provided an excellent service.
Although they were acting on behalf of the seller they still found time to answer all the questions I asked and responded immediately to my queries.
They were brilliant at liaising between myself, the seller, and my solicitor and were instrumental in me getting the property without any hassle.
I would definitely recommend them to act as your estate agent and they will be my first call if ever I come to sell my property
Ollie - Sales (as a Buyer)
 
From day one of the process , they provided execellent advice in going for an open day which was handled by Stuart and David which resulted in the sale of the property. Also during the process of conveyancing , keeping me up to date with information on both sides of my sale and purchase. I would recommend Castles estate agents for their professional approach and calmness in what can be a stressful process.
Steve Sales (as a Vendor)

Scott, George and Mahe at Castles provided an excellent service throughout the purchase of our flat. We would highly recommend them to anyone buying or selling in this area. Friendly, enthusiastic and ready to deal with any enquiries we had (and there were more than a few!) they were there to answer always with a smile and efficient response. Many thanks Scorge and the team!
Rose Sales (as a Buyer)

Colin and Sandro were great! From the first viewing through to completion, they were there every step of the way and always very helpful. I never felt pressured into buying, and felt like they were honest and genuinely cared about making sure I got the place I wanted. Thank you! Julia
Julia Mills - Sales (as a Buyer)

Excellent service. Very friendly and professional service, always willing to help look and complete house purchases. Excellent communication throughout what is normally a stressful process. Thanks a lot.
Anthony - Sales (as a Buyer)

Great to deal with from start to finish. Kept us well informed and were always available to talk to.
Definitely recommend.
Neil - Sales (as a Vendor)

I bought my first flat through Castles and think that the customer service was really excellent. As a first time buyer, it was a new - and stressful- situation, but Sandro and Colin supported me through the whole process. They were extremely professional, helpful and went out of their way to make sure that the pretty rapid process of exchange and completion went ahead without a hitch. I would highly recommend buying through Castles, and would definitely use them in the future.
P Lane - Sales (as a Buyer)

Excellent service by Ryan Clarke. Very friendly and professional service, always willing to help look and complete house purchases. Excellent communication throughout what is normally a stressful process. Thanks a lot. Anthony Sales (as a Buyer)
Great to deal with from start to finish. Kept us well informed and were always available to talk to. Definitely recommend. Neil Sales (as a Vendor)
I have lived in Crouch End most of my life and also work within the property development and investment sector. I found Abraham at Castles an excellent proactive sales agent with the utmost integrity. He dealt with the sale of our property promptly and discreetly and achieved a record price.
Michael McCammond  -Sales (as a Vendor)

I used Alex Philippou to source a tenant for the above property and for 3 other houses that I have let with Castles. Each time I have found him to be extremely efficient and professional throughout the whole letting process. I would have no hesitation in recommending his services to other landlords. I hope to do much more business with Alex in the near future.
Alex Carr - Lettings (as a Landlord)
 
Had an excellent experience with James and John, and the rest of the team in my property search. They listened to me and helped me find a property which really suited my needs rather just trying forwarding everything they had as I have experienced with other agents. They have an excellent, street by street knowledge of the area, and was so pleased with their service that I have recommended them to 2 of my friends who are searching for properties. Thanks! Alexis - Sales (as a Buyer)

The team as Castles (Crouch End) were extremely honest, courteous, knowledgeable about the market and professional throughout the whole process. They have worked together as a team in Crouch End for many years and this shows in their teamwork and in their knowledge of Crouch End. At the first meeting with Colin, when we were deciding which agent to retain, he explained everything very clearly and also said that no-one from Castles would hassle us while we were making our decision (unlike some other estate agents which we experienced). We decided to choose Castles as we had monitored the sales in the area online for a couple of years and saw that Castles did not overprice, priced realistically (for Crouch End) and appeared to sell relatively quickly. Abraham took over our sale, organised an Open Day very quickly with many potential buyers. We received several offers in the following days and we were very happy with the outcome. Any delays in the process (not caused by Castles) were chased up very quickly by Abraham, Colin or Sandro and we could see that all the parties were treated professionally and with good humour throughout. Why go elsewhere?
Marion - Sales (as a Vendor)
 
They (Gerry Evans) have looked after my property for over five years. I have never been without a tenant. All the tenants have been good. When a problem occurred with my property they dealt with it in a very efficient manner. They only use professional contractors. I would not hesitate to recommend this company.
Martin Rees - Lettings (as a Landlord)

Ryan helped myself and my partner find our first home! We were really pleased with his service. From the moment we started looking at properties Ryan very quickly understood what we were looking for and catered for our needs. He was also very approachable and friendly and this made our process so much easier. We used a number of estate agents but we are very pleased that it was Ryan and his team that found us our perfect home!
Rachael  Hart - Sales (as a Buyer)
 
Castles Service Was Excellen. Stuart Had Everything In Hand Even When First Buyer Pulled Out. There Was A Back Up Waiting. Very Professional 10/10
Ben - Sales (as a Vendor)
 
We recently sold our house through Castles in Crouch End and really couldn't fault the service we received. We previously had the property on with a neighbouring agency and had been less than happy with the service received, so when we transferred to Castles we were already fatigued with the process. Abraham and and his team in particular Colin were a breath of fresh air. Really friendly, helpful, knowledgeable and most of all they sold our property for us! The process wasn't all straight forward, but it was well managed all along the way. I wouldn't hesitate to recommend the Castles team for the work they put in to make it happen. I would definitely use them again in the future.
Kirsty - Sales (as a Vendor)

Possibly the most professional, patient and all round helpful estate agent my family has ever encountered in our nearly two years of property searching! I think I would say we were quite tricky as a customer, but David (Edgar) was such an immense help that whatever problems we've had (and we've had a few to say the least), he dealt with it swiftly and resourcefully with utter dedication. So it was with great pleasure that we've finally found a property that met our requirements and we thank you very much for the help you've provided! Hence if you ever need to buy or sell a house, I would without a doubt recommend Castles Estate Agents for their services.
L. Shen - Sales (as a Buyer)
 
I recently bought a new & sold an existing property through Abraham Rawat manager at Crouch end branch. From my first conversation with Abraham, I new he was the estate agent that I wanted to work with. I was specific on what I was looking for in a new property , he ensured that he only showed me properties that met these needs. During the process, Abraham stayed in contact with me constantly , updating me on where we were with the sales. He was always professional & adaptable for viewing times. In Crouch End we have so much choice of which estate agents to use, I have been let down in the past locally but now am pleased to say that Abraham has restored my faith in estate agents by doing such an excellent job! Thank you!
Mrs Taylor - Sales (as a Vendor)

We have been extremely pleased how Abraham at Castles has handled the situation. Throughout he has been very professional, managed a number of parties extremely well and ensured that the transaction happened despite the setbacks. Abraham was very helpful with our search for a house. With Abraham we felt that we were getting into a fair transaction. Highly recommended.
Yuri - Sales (as a Buyer)
 
The Castles Team calmly walked me through the nervy process of being a first time seller. They were refreshingly honest, fair, conscientious, and hard-working. Abraham, in particular, was a real gent. I got good, clear, advice on showing off the property to its best advantage. They got me over all the little niggles and bumps that are to be expected when selling, and promptly and efficiently handled any queries that I or the buyer had. The reason I chose Castles was the number of sold signs in the streets around me - I could understand why this was the case as they had real local knowledge built up over years of experience. Additionally, though they were providing a first class service, their fees were very reasonable. Would strongly recommend.
Graham T - Sales (as a Vendor)

Right from the beginning James went out of his way to make things easy for us, nothing was ever too much trouble. He managed to get us over the asking price for our property and managed to get the property sold within one week. He was brilliant when our sale hit a few hurdles and was always ahead of the game moving things along to the ultimate exchange. We would just like to say a BIG THANKYOU !! to James for all the effort he put in for us, it was greatly appreciated and would seriously recommend him to other prospective buyers and sellers!
Linda and Mick Jackson - Sales (as a Vendor)

All I can say is a very big thank you to the team in Crouch End. They came through with the very best results for me, more than I could ever hope for. They are prepared to go the extra mile for you to get the very best that they can. The team (Abraham, Sandro, Colin, Jan) are easily approachable and make you feel that nothing is to much trouble. I will not hesitate to use them again in the future. Keep doing what you do best Team Crouch End.
Denise - (Sales (as a Vendor)
 
We have not moved house since 1966 so we needed a lot of help and advice. Stephen, David and Ashli were all helpful and friendly and offered good advice when we needed it. We were very keen not to lose the bungalow we wanted and they worked hard to find us a buyer when our original buyers had trouble getting a mortgage. I would have no hesitation in recommending them to others.
Pay - Sales (as a Vendor)

Being a first time landlord came with its obvious anxieties. Alex helped make everything transparent and in turn this made the process a much more relaxed one. He has always been prompt with any enquiry that I have had and he has dealt with things professionally. Very good at what he does and an asset to castles.
Felice Miele - Lettings (as a Landlord)

We had been looking for a house to purchase for some time and were left incredibly unimpressed by the majority of the agents we were signed up with. Foxtons didn't call us back once (we were cash buyers), most others sent us properties entirely off brief.Russell contacted me about this particular property as soon as he heard about it and we ended up seeing it the same day and putting in an offer the next. Fast, smooth transaction, exactly on brief.
Paul Sales (as a Buyer)

I found Abraham at Castles in Crouch End to be most efficient in dealing with my viewing through to purchase.He was always most polite and I found his knowledge of the area first class and would highly recommend him and the agency.
Zrafalat - Sales (as a Buyer)

We saw many properties before we finally decided on one and Castels were very helpful, we saw about 50 properties presented by a few agents in the area and I we've had a few bad experiences with the agents were late, didn't turn up!! Or being treated awfull, and I am happy to day that Ashly and Steven were so much better then the rest. We originally looked for houses with the Walthamstow office and that's how we met Ashli, she was so nice and friendly and helpful and made the entire process seam easy. After we decided to look for houses in Enfield and went to the Enfield office to request a viewing it was a nice surprise to find Ashli there. A big thank you to Castels, next time I know where to go.
Relly-  Sales (as a Buyer)
 
I would like to highly recommend James and his team as they made the process so smooth and stress free. They are very professional and they always make sure that everything is ok. They always return your calls and they are even return emails out of working hours. Thanks for making our dreams come true!
Eleni and Greg ioannou - Sales (as a Vendor)
 
Sorry its a little bit delayed but we are just wanted to say a huge, huge, HUGE thankyou for all of your hard work and support through the process of buying our house. We have and will recommend you to anyone looking to buy in the area as your service was beyond exceptional. If you are in the area, please pop by and see what we have done to the house. Many Thanks and best wishes
Alex & Zoe Sales (as a Buyer)
 
Very happy with the service received from Castle.
James kept me informed and answered my queries as soon as he could.
He seems to know everything... Even questions the solicitor could not answer...
Also, impressed with Gareth who is always so patient and nice over the phone ;)
Would totally recommend them and definitely use their services in the future.
Naaz - Sales (as a Buyer)

Agents (Stephen Oswick, David May) were polite and well mannered.
Agents explained the full procedure and put us at ease.
Agents were patient and diligent throughout the process and kept us fully informed regarding progress.
Agents helped complete all aspects of the transaction to our full satisfaction.
Agents are to be congratulated and recommended to future clients with complete confidence.
Excellent all round service, a credit to Castles.
James Tytler - Sales (as a Vendor)
 
Castles are the best agency I have ever used. We bought and sold through them, Abraham and his team are always on hand, always courteous, always diligent and always bloody good company. They take the stress out of it all. I can't recommend them highly enough - and if you are buying or selling in a competitive market like crouch end, you need look no further than Castles.
Paul  - Sales (as a Vendor)

Daniel was really helpful finding a suitable property for us, being open and honest, chasing our vendors and recommending/providing information on the local area, which we were not familiar with.
Brad & Laura - Sales (as a Buyer)

I am extremely happy with the excellent service provided by Mahe (manager) George and the rest of the brilliant team. They kept me fully informed at every stage of the process and reassured me at all times during some challenging moments! I would highly recommend Castles and fully appreciate their hard work in selling my house. Thanks again
Merlene  - Sales (as a Vendor)

George and Mahe were recommended to me by a friend who bought a flat in the area. They are brilliant honest, fair, straightforward, efficient and above all really friendly. They really go above and beyond to help you out. I saw my flat before it went on the open market and once the offer was accepted true to his word George did not put it up online. Even after I moved in last week and the boiler broke they arranged for someone to pop round to help me out. Mahe deals with all the logistics in she is brilliant at keeping you informed and pushing things along.
I can not recommend Castles enough I am enormously grateful to them please do pop by they really are estate agents with a heart which is hard to find these days they will not disappoint!!
Lucy Sales (as a Vendor)

We chose Castles initially because of their sound local knowledge and longevity. Mahe was absolutely fantastic to deal with; gave a realistic valuation; got the property photographed, listed and viewings set up really quickly. George worked hard to get a solid buyer. Two mortgages fell through but the third buyer was successful and the sale went very smoothly. Our solicitor with Cavendish Legal was a total disgrace; but Mahe picked up every issue and dealt brilliantly between us and the buyer and their solicitor. I always had the sense of how seriously they took representing us as clients; they negotiated a great price and overall come highly recommended. One thing in particular which stood out is they always did what they said they would and always called back / gave us updates within time. Mahe and George couldn't have done a better job for us. Finally an estate agent who views working for their percentage as necessary and part of the service )). A huge thank you.
Catherine Sales (as a Vendor)

I've known Sandro and the rest of the staff at Castles in Crouch end since 2005, both as a buyer, and now as a landlord. When I bought the property, I found everyone at Castles to be professional, honest and helpful, and i'm happy to say that has continued to be the case in all my dealings with them since. I now live abroad, and my flat is managed by Castles. If there's ever been a problem or a repair needed it has been dealt with efficiently by both Gerry (who works at the Edmonton branch) and Colin, with no stress on my part. These guys are excellent, and i'd highly recommend Castles to anyone.
Dave Needham Lettings (as a Landlord)
 
We finally got on the property ladder after a very long stressful process; one which I am sure wouldn't have seen a successful end without Abraham's help.  Technically Abraham wasn't directly involved with my purchase, but voluntarily intervened to ensure his client's purchase and sale to us was smooth after the first chain collapsed. I had lost faith in estate agents after dealing with our estate agent, but Abraham has restored that faith.
We really appreciate Abraham's straightforward & proactive style of work, his honesty, ability to deliver, and most importantly a personal touch to the whole process.  I have also dealt with his colleagues at castle estates who went above and beyond their realm of duty in Abraham's absence.
This coming from someone who is not a client of castle estates speaks volumes about their work ethics.
Thank you Abraham I wish more estate agents conducted business like you do.
Denis & Amisha Sales (as a Buyer)

Castles, and particularly Mahe, have been fantastic. An established office in an area that's undergoing so much change, at all times they've been professional, yet so friendly and approachable and have always been acting with our best interests at heart. They go above and beyond what we expected from an estate agents and have been a source of great, and often much needed, support in the whole house buying/selling process. We couldn't recommend them highly enough.
SGRussell - Sales (as a Vendor)

A huge thank you to the team at Castles who were just fantastic. George and Mahe work as a team to make the whole process as smooth as possible from start to finish. A friendly and reliable service with a good moral ethos that made me feel I was in safe hands.
VMH - Sales (as a Buyer)

I felt confident with Castle's as there was no pressure unlike other Agents to choose their service . All the staff demonstrated a consistently professional and supportive manner . Before the house went on the market help was needed with the preparation. Castle's gave good advice to assist with this stage which help to disperse a lot of stress. Regular updates were received about the progress of the sale by email and informative, friendly phone calls . The Staff (Stephen Oswick in particular) listened to suggestions to assist with the progress and followed our instructions after sharing their opinions with difficult decisions. My only issue is that the final bill did not include the seasonal discount. This was however resolved quickly and I would certainly recommend their service as the best in the area.
Kathleen Watt - Sales (as a Vendor)

Hi Mahe, You are the best. Thanks so much for all you are doing and for being so clear about everything. So reassuring. If there’s some kind of industry awards I reckon Castles should be up for something! Have a lovely weekend.
Stephen Russell

A first class service from all the staff at Castles Crouch End. Abraham was particularly exceptional. His attention to detail and lightning efficiency was most impressive. I felt very comfortable asking questions and all the answers were candid and specific. Castles had lots of advice and recommendations on removers/insurance/all things new home etc which really helped me get things together quickly and painlessly. Abraham actually helped me fill in all the forms on confused.com for the buildings insurance prior to exchange! Very helpful stuff especially as moving can be quite a stressful experience. I think that I have been very fortunate that Castles have been a joy to work with.
Jan C - Sales (as a Buyer)

Castles were fantastic. They never hassled me, but they did keep me updated on the progress of my sale and purchase. Having both my flat and the house that I was purchasing with the same agent helped massively and saved lots of uneccessary calls. Adam was great when we looked at the property he showed us round and left us to 'get on with it'. At no time did he turn on the 'sales patter' that we were expecting! This would have made us run. Stuart handled the sale and purchase for us and sold our flat for the asking price with no problem at all within a week of it being valued. He telephoned me regularly with updates and was always on hand if I needed to speak to him. I would highly recommend Castles to anyone who is buying or selling a property. Well done guys I am over the moon with my new place!!
Karen - Sales (as a Vendor)

Having just bought and sold through Castles in Palmers Green and having dealt with Nof Tona for over 20 years, his customer service was always of a high standard and this has not changed. He also has a fantastic team in James and Gareth who complement each other and whenever I couldn’t get hold of Nof, James and Gareth were always there to help. Excellent team, outstanding service and on a final note I love the office refit.
Mr P Beisty - Sales (as a Vendor) 

Over the years Castle's in Crouch End have been fantastically helpful. Abraham, Sandro and Colin are all very professional yet manage to maintain a friendly tone. They sold my property in under a week for my full asking price so as far as I'm concerned you can not do better. I feel that Castle's are small enough that you know who you are dealing with and that they actually cared that things went well for me. I highly recommend them.
Castle's Biggest Fan Sales (as a Vendor)

The team at the Enfield Office were always very professional and I felt confident that they could always inform me with the progress of my sale at any time that I needed questions answered. They always endeavoured to promptly get back to me as soon as they could, if a matter needed further investigation. Overall I found that choosing Castles was definitely my best option and I would highly recommend them to anyone wishing to sell.
Effie Sales (as a Vendor)

We are thrilled to be in our new flat. Despite a more drawn out sale than we'd initially hoped for, we were looked after brilliantly by Mahe with all our queries, and George, who accompanied us on quite a few viewings! This was my first experience of home-buying and they certainly helped to make it less daunting. Thanks again Mahe x
Raphi Hill (Sales as Buyer)

After unsuccessfully looking for a family home for more than 18 months, I met Abraham at Castles. Within a couple of weeks, Abraham leveraged his in-depth understanding of the local market and his vast network of contacts to find an amazing property. In a very competitive market, Abraham acted discretely and professionally, providing highly valued honest and constructive advice. I cannot recommend Abraham and his team at Castles highly enough.
Susan Sales (as a Buyer)
 
Castles estate agents were informative , professional and polite . We had several issues when buying our property that were ironed out smoothly with the help of the agents . Stephen and Dave were always happy to help and we would definitely consider using their services again .
Nd1985  Sales (as a Buyer)

I award Castles Estate Agents (Edmonton) 10/10 for a friendly and professional service. The house was sold in 2 weeks, with completion in 11 weeks. They come highly recommended from me.
Andrew Roberts Sales (as a Vendor)

Castles in Palmers Green were very responsive throughout dealing with an intricate negotiation in a professional and courteous manner. They were an effective link between all parties which contributed to a successful outcome.
David Levene Sales (as a Buyer)
 
I had used Castles to let a property for nearly 3 years and when I decided to sell I had no hesitation in using them. I must say I was somewhat skeptical as I was living 200 miles away, and wasn't sure if I would be kept informed of viewings offers etc. Stuart Gray managed the sale as if he was selling his own property, and I was kept informed of viewings offers. Not only that but when it seemed things had stalled during the process (Solicitors) Stuart was always quick to find out exactly what was going on and what the hold up was. Apart from the odd blip here and there which can be expected when selling a property Castles exceeded my expectations and would certainly recommend them.
Glen C Sales (as a Vendor)

I've had dealings with a number of estate agents whilst looking for a property to buy, many of whom have come across as the stereotypical pushy, self-opinionated agent who have far too much to say for themselves. This was my fear when looking for an agent to sell through. Stephen Oswick from Castles has proved to be the opposite. From the start he was clear about the service Castles could offer without being pushy or resorting to putting down the opposition. He is not brash, as some can be, but quietly spoken clearly laying out the facts of a situation without embellishment, keeping us informed of progress in a way that made us feel he had our best interests at heart. Selling a house is an expensive and sometimes stressful business but at least Castles made our experience as easy as possible – which makes paying the bill that much easier! I would recommend them without hesitation.
Ian Sales (as a Vendor)

Castles, Crouch End, was recommended to me by a friend who had used them previously. I have to say that the service I received from both Abraham and Colin was excellent from start to finish and I would have no hesitation recommending them or working with them again. I was kept fully informed of all progress during the process of sale by Abraham and, after accepting an offer on my property, Colin has been extremely helpful in bringing the process to a successful conclusion. This is the sixth house sale I have completed and it has certainly been the smoothest to date.
Alison Moon Sales (as a Vendor)

I would not hesitate in recommending Castles, James Mulvee, and this office in particular, to other buyers and sellers.  We would definitely use them again ourselves. We spent some six months looking for flats and houses in and around Wood Green, North London, and had the opportunity to 'sample' the local estate agents. In our dealings with them, Castles stood out from the rest in terms of their professionalism, and in handling our purchase they did us proud. Although the actual process from making an offer to completion took longer than we expected, thanks to issues in the chain, we cannot fault Castles, who kept us in the loop, and where necessary, chased things along. I'd particularly like to thank James Mulvee for his tireless work on our behalf. I know that estate agents get a bad press, and sometimes that may even be deserved, but James impressed us immensely for his care and persistence. Although of course he was working for the seller, as purchasers we felt we were treated very professionally, which, if you are selling, is crucial to know!
Sean and Yota Sales (as a Buyer)

I am a first time buyer and was looking in Palmers Green area. From the start it was made clear to me that if I needed any help or had any questions that I was not to hesitate to call, no matter how silly I thought they were. At one point during the process there was a hold up due to the seller not responding to my solicitor's calls/emails etc and I rang up and asked if there was anything that Castles could do to assist. James was very friendly, professional and got right to. Within 10 minutes the situation had been sorted! A fantastic team!
Jennifer Sales (as a Buyer)

Thank you to all the staff at Castles in Crouch End (Abraham, Sandro and Colin) for making the sale of my flat so easy and trouble free. Everyone involved went the extra mile in making sure that both myself and the buyer were happy with every aspect of the negotiation process. I couldn't have wished to have appointed a friendlier or more professional team. Thank you again
Hilary Sales (as a Vendor)

Dear Mr. Edgar,
Hello! In August of 2012, we were looking for an estate agent to assist us in selling our mother s house at 108 Park Road in Enfield, Middlesex (EN36LQ). It was especially important to locate an estate agent that would be willing to work with us via phone and email since we are located in New York. After interviewing three different estate agent offices via phone, we selected Mr. Stephen Oswick, from your Enfield Office, at 243/245 Hertford Road. We certainly made the right decision!  Right from the start, Mr. Oswick was informative, responsive and listened to all of our ideas and concerns. After a week or so the house was on the market and an Open House date was chosen. After the Open House day, Mr. Oswick immediately called to let us know we had several people interested and soon after he called to let us know that we had several offers. From then on, Mr. Oswick was in constant contact with us. He explained every stage of the sale, and even liaised with our solicitor. During the few times that we called and Mr. Oswick was not in the office, Mr. David May and Mr. Harry Pegg also assisted us ably. In closing we felt you should be aware of the outstanding job that Mr. Oswick performed. It was a pleasure to work with him. We would like to commend Mr. Oswick for his efforts in making a very difficult time in our lives much easier for us. We have recommended Mr. Oswick and the entire team in the Enfield Office to all of our family in England. Thank you for your time.
Kevin & Sherri Lutwyche Sales (as a Vendor)

I recently purchased a property through Castles. I found Sandro and Abraham very helpful. They are sensible agents who try to make sure you find a property that is right for you and not just interested in making sales. If I sell or buy again in crouch end, I would definitely go through them.
Paul Sales (as a Buyer)

We were caught in a chain that resulted in a very lengthy sale/purchase process, Castles Waltham Abbey Branch were always available on the phone or email for advice and remained reassuring and knowledgeable throughout our purchase. I wouldn't hesitate in recommending them.
Mrs K Cross Sales (as a Buyer)

Stephen had dealt with the sale of my property with efficiency and speed. When he was not around due to other property visits, etc, Stephen ensured that my case was left in good hands, i.e. David, who was equally as efficient. Castles I found, were very experienced, respectful and attentive to my needs.
Maria & El Sales (as a Vendor)

Castles provided an exceptional service from the initial valuation by Stephen through to exchange of contracts. Having achieved a near asking price offer within a few days, Stephen and David were always on hand to smooth out any difficulties and were very supportive throughout the conveyancing process. Having gone through three property transactions in the past two years I am confident the service provided by Castles is amongst the best available. I will certainly be working with them again in the future.
Sam Dobin Sales (as a Vendor)

We received absolutely fantastic service throughout the whole selling process (5 months). Abraham was extremely reliable, honest and trustworthy and went over and above his day job at every opportunity instilling lots of confidence in a seemingly unreliable profession. I cannot recommend him high enough & if anyone is looking to buy or sell in Crouch End, I would urge you to meet with Abraham & Castles. He has vast experience & knowledge of the area & will tell you honestly about the current marketplace. I have already recommended him to our friends & neighbours.
Sarah Bucknell Sales (as a Vendor)

James and his team sold my property in Wood Green. I found them to be realistic, helpful and proactive. They kept me informed about the developments with the sale and worked really hard to ensure that the flat was sold successfully.
R. Ellis Sales (as a Vendor)

Having both bought and sold with Castles in Clapton, I would have no hesitation in recommending their service. Mahe, George and Alex were friendly, professional and helpful throughout both transactions and were a pleasure to deal with at all stages. With all the negative publicity surrounding estate agents, I found the reverse to be true with Castles and had a positive experience in both buying and selling. Appoint with confidence!
Eric Todd Sales (as a Vendor)

Trying to buy in London when we lived a two hour drive away was time consuming and stressful - and very dispiriting and annoying when we travelled down and were then shown properties that didn't meet our requirements. In contrast to some of the other local agents, we found James actually listened to what we needed/wanted and didn't try to show us houses that weren't right for us - very helpful! We found James to be friendly and professional and wouldn't hesitate to recommend James/Castles.
Dave Sales (as a Buyer)

All I can say is that I am so happy I walked into Castles in Palmers Green. James, who was dealing with our sale, was professional, polite and extremely quick on this sale. Him and his team are obviously very good at their jobs and the whole operation was very smooth.
Just a great thanks.
Mrs Rita Pandeli Sales (as a Vendor)

I used the Palmers Green branch to assist me on the sale of my property. I found Nof and James to be informative, straight forward, professional and always honest in addressing any of my concerns. I was impressed with the property details they presented. Great guys, great company, I will be definitely recommended them.
Antonio Sylvan Sales (as a Vendor)
 
Choosing an estate agent isn't easy. They are not a profession that is always thought to be Honest, trustworthy or professional ....but Abraham proved this to be wrong ! He was warm friendly and supportive throughout the process . He guided and advised us Wisely and really listened to our needs in order to help us to be realistic but Still achieve what we wanted. He didn't over inflate the value and then reduce the price as so many other estate agents seem to do nor did he try to encourage us to say things that were less than factual to make a sale. He supported our desire to be honest and upfront to sell the home we loved to someone I hope will love living there as much as we did.
Juliet (Sales as Vendor)

I used the Palmers Green branch to assist me on the sale of my property. I found Nof and James to be informative, straight forward, professional and always honest in addressing any of my concerns. I was impressed with the property details they presented. Great guys, great company, I will be definitely recommended them.
Antonio Sylvan (Sales as a Vendor)

From initial meetings to final exchange of property Abraham showed an involved professional commitment to his task - negotiating for the benefit of BOTH seller and buyer to make a difficult deal acceptable to both parties. His pleasant manner with a deep understanding of the market and its vagaries helped to make the process a joyful journey with never a difficult moment in which you felt you were left high and dry without options to move forward. A true partner in the biggest sense of the word in this the biggest and most important decision a family usually makes.
MUNA (Sales as Vendor)

Daniel and the team were always friendly, helpful and supportive when dealing with the sale of my parents' house. Daniel kept us in touch with progress and took action as required. He was always keen to assist and responsive to the challenges. I would certainly recommend them.
Karen (Sales as Vendor)

All the staff at this branch were extremely helpful . I live 100 miles away from my Mothers property which was being sold and found this logistical problem no hindrance due to their attitude and their understanding that my frail Mother was treated with respect and courtesy. We would fully recommend them to anyone and a big thank you to Stuart Gray and his team(David,Adam,Ashli,Shirley et al).
Judith Granger (Sales as Vendor)

I had a very positive experience buying ,my house through castles, dealing with ryan who was helpful and him and dan kept me informed of the progress of the purchase. also very accomodating on further viewings of the property, i would certainly recommend them to anyone buying or selling in waltham abbey area.
Steve (Sales as Purchaser)

We have just sold our flat through Castles Estate Agents in Crouch End. We were very happy with the whole process, from marketing the property right through to exchange of contract. Abraham Rawat generated a good number of enquiries quickly. His sales skills ensured we had four offers within two weeks. Abraham and his colleagues were always quick to respond to our calls and emails and were courteous, engaging, proactive and honest. They got things done quickly and always kept us informed. We highly recommend them.
Ruby Snape-Hodge Sales (as a Vendor)

I received a first class service from Abraham Rawat at Castles Estate Agents in Crouch End and would recommend him to others with properties to sell or buy.
Jo Simon Sales (as a Vendor)

Since appointing Abraham of Castles in Crouch End to sell our property, the service provided throughout the process has been seemless. His professionalism, ability to overcome obstacles and knowledge of the local market is second to none and in our experience sets him apart from the other agents in the area. We would not hesitate to use him again or recommend him to prospective buyers and sellers in the Crouch End catchment area.
David George - Sales (as a Vendor)
 
Hi Alex, I just wanted to say thank you for all your help in finding tenants for my property. You were prompt in advertising the property and arranging viewings, which resulted in finding tenants immediately. After our initial conversation, you kept in touch constantly keeping me informed at all times of your progress. Despite the poor state of the property you were confident that prospective tenants would see past the mess and dirt, and recognise its potential. This confidence helped to reassure me, and eased the stress of the likelihood that the property would remain vacant until such time that I was able to refurbish it. Your confidence was not unjustified, as you promptly found tenants who could indeed see the property's potential, and they immediately put down a deposit.
 
Your early judgement as to the calibre of people they were, was spot on. They have been extremely patient in allowing me to gradually restore the property to it's previous glory assisting in any way they could. I have visited the property several times now and it is finally unrecognisable from the terrible state that it was left in.
 
So a very big thank you to you, and although I hope it will be a good few years before I require your services again, I assure you that you will be my first port of call when I am in the need of new tenants.
Mary Frant - Landlord
 
Our Search for a new home lasted a year and during that time Castles were our main estate agent of choice as they simply seemed to have the nicest most desirable properties on their listings. After providing them with our wish list they showed us numerous properties which ticked the boxes we had in mind but due to our own personal circumstances we were unable to commit. However once we had sold both our properties Castles found us our dream home with the space and garden we had been looking for and in a fantastic location literally 2 minutes away from the hustle and bustle of Crouch End.
 
That's just the process, I must say the service Castles provided up until exchange and completion was faultless with many questions being answered and many problems being solved at the drop of a hat.
All in all Castles made the process of finding our dream home much easier. We had such a fixed view on what we were looking for in our n home and Castles helped us find it.
Lucia - (Sales as Purchaser)
 
I have been very happy with Castles, which been efficient and pleasant to deal with, in finding suitable tenants and helping to sort out all the matters that arose. Alex Philippou has always been quick to respond when needed, has the knowledge and contacts to help and has provided a friendly service
Judy - (Landlord)

The property was with several Estate Agents who promised much but never delivered. Mr Abraham Rawat from Castles took the sale of the property under his wing. He and his team with their vast and extensive knowledge put every effort and endeavour to market and sell the property. He came out of his way, screening and bringing genuine buyers to view the place. He took away all the stress from us securing a buyer. I would highly recommend him and his team and would like to thank them for all the hard work and effort.
Coutinho -  (Sales as Vendor)
 
We were extremely impressed by and very pleased with the service we received from Castles estate agents in Crouch End. First of all, they worked quickly, showing us a property which they thought would be suitable for us as soon as possible, which allowed us time to view it, re-view it and eventually make an offer in what became a competitive situation. They handled a competitive bid process sensitively and fairly, dealing with all parties in an open way, which really helped what could have become a difficult and stressful process proceed smoothly. At all stages during the subsequent purchase process we felt we could rely on them for sensible advice and assistance. They were available whenever we needed them. Their attention to the needs of their customers showed in small ways that left a positive impression - even putting a light on in our new home for us at our request when we were out of the country on the completion date! We thoroughly recommend them, thank them and would have no hesitation in using them again.
Elizabeth & Alex Blomfield - (Sales as Purchasers)
 
I recently place a property with Daniel Tagliarni from your Waltham Abbey branch which sold seamlessly. I would like praise the professional and considerate manor in which Daniel handled the sale of my deceased parents home.  Daniel kept me informed with accurate information in such a timely method that it took away so much stress. A very modest young man which I hope you value.
Karen Aspland - Sales (as a Vendor)
 
Abraham has been incredibly professional throughout our transaction. His eye on the big dynamics of any deal, combined with a mind for detail has been a real driver for us. He knows his local Market better than all other agents we have had dealings with in the past. He is a perfectionist and "short-cuts" are something he leaves to lesser agents. This means, he fills the buyer (and seller) with a lot of confidence around any transaction and ultimately he delivers. We were more than happy to let Abraham Market (successfully) our property once we'd bought and once again, he achieved fantastic results for us. Abraham led us to the perfect property upgrade for us in crouch end after 2yrs of getting nowhere. Our only regret is that we didn't meet him sooner than we did. Excellent agent.
The Boardmans - (Sales as Vendors and Purchasers)
 
Abraham and the other staff at Castles Crouch End were agents for both our purchase and the sale of our home. He was always efficient, friendly and prompt to respond to issues. He managed a complex situation involving unusual circumstances with style and grace.
Heidi' - (Sales as a Buyer)
 
We bought and sold our property in Crouch End via Castles. We felt that Abraham and Sandro provided a personal service for us and got to know us as individuals, and what we were looking for. Our property was under offer within about 8 days of going on the market. They really worked very hard to get us the house that we wanted and that we finally ended up buying. It was the best outcome for us all round, so many thanks to castles. x
Rosella  - (Sales as a Buyer)

I would just like to say Daniel was very helpful and confident during the sale of my property it was a very difficult time for us as it was not a easy sale but all the way through it Daniel kept us informed about the sale, and he has a very positive attitude, excellent, and very professional all through out the sale. Thanks again
Patricia Prior -  (Sales as a Vendor)

Abraham and the team were excellent. We did a lot of research and heard a lot of rumours about selling in Crouch End. We decided to believe the rumours about Castles and Abraham, we were not disappointed. Throughout the sale, Abraham had guided us through the risks, procedures and how we can get backup plans. I cant thank them enough for looking after us. If you want to sell or buy, go to Abraham, you wont be let down and you'll be looked after extremely well. In Crouch End especially, there is fierce competition between all the estate agents, which can play on the sellers/buyers minds. Castles did a great job of cutting through all the pressure and just getting the job done. I also think communication and regular updates are key to selling and buying. Again, Castles and Abraham keep you updated all the time and never let anything slip. True professionals, real people and no nonsense approaches.
Thanks
Baldip - (Sales as a Vendor)

 
Sandro is an extremely efficient and helpful estate agent who strives to give you the most smooth service. Buying a house couldn't have been easier and as stress free as it was!!
Mr Alexander (Sales as a Buyer)

 Abraham Rawat certainly changed my opinion of estate agents. Abraham was extremely helpful in finding the right property for me (not him!) after taking time out to listen and evaluate. He was totally objective on all the properties we viewed and eventually we found the right one. His knowledge of the north london property market is second to none and if it's an honest reliable service you're after, he's your man. I'm extremely happy in my new home and would recommend him to anyone looking to buy, sell or rent in the north london area, 10 out of 10 from me!
'jamie hinchliffe' Sales (as Purchaser)

Just wanted to say that the service Alex Philippou have provided to me as a landlord in the past nearly four years has been highly commendable. Due to my extremely busy schedule there is no other way I would have been able to manage my property and tenant without the reliable, fast and efficient service that I have continually received from your company in general and yourself in particular. Your accessibility and responsiveness are most appreciated. Please keep up the good work.
Dr Uloma Okwuosa (Landlord)

Castles were fantastic from start to finish. I sold my property in one weekend and the entire process was very easy. We also bought our new home via Castles. None of the estate agent clichés applied - Abraham was upfront and straightforward to deal with - a very different experience from all the other estate agents I've dealt with.
by 'Tami' Sales (as a Vendor and Purchaser)
 
My partner and I were hugely impressed with the service we received from Castles, Crouch End - in particular Abraham Rawat - who we bought our first property from in late 2012. From the beginning to end of the process Abraham has communicated clearly, responded to our multitude of questions, supported us on this process and generally made it a trouble-free and smooth experience. Abraham, Colin, Sandro and all the team at Castles are friendly, efficient, helpful and professional. We cannot recommend them highly enough. Huge thanks to all the team for helping us find our dream home.
'Rachel and Ben' - Sales (as Purchasers)

Castles recently dealt with the sale of our family home in Crouch End and a buy to let flat in Stroud Green. Abraham Rawat handled both of the sales. The service provided was excellent - Abraham was professional, knowledgeable and willing to go the extra mile (for example, spending over two hours at our property with one prospective buyer, on a Sunday afternoon). Castles worked hard to find the right buyers for both of our properties, and to ensure that the chains moved along and that the sales completed in good time. We would definitely recommend them to others
by 'Welby' – Sales (Vendor)

Dear Sandro,
Paul and I would like to say a HUGE THANK YOU, for  all you’ve done for us, as we bought our first home here in London. You made it such an easy and exciting journey, and we really appreciate all your help.
‘Please enjoy a wee tipple to help us celebrate’
Thanks again.
Emma and Paul Alexander (Sales as Buyers)

I have recently moved from Germany to the UK. Being an international student added all sorts of complications to the process of finding a flat for me and my girlfriend. Luckily Sandro at Castles went the extra mile for me and sorted out all problems. I felt very safe and received all the required information, there were no hidden costs, strange deals or anything like that. Sandro took the time to explain every detail of the process and was always very approachable. I am very grateful for the excellent and professional service provided by Castles and would recommend them to anyone. In short, if you are searching for an excellent estate agency, use Castles in Crouch End!
Review by Fabian - Lettings (as a Tenant)

The service I received from Castles upon purchasing my first property was impeccable. Abraham was extremely thorough in establishing my needs and managed to find me my ideal property (including arranging a viewing) within minutes! From that point on and throughout the entire buying process, I found Castles to be genuine, responsive and incredibly efficient.
Overall, Castles exhibit an outstanding example of customer service. I would certainly recommend you give them a try!
Amanda Zafiris - Sales (as a Buyer)

“I can't recommend Abraham at Castles highly enough. He was the key difference in ensuring my Crouch End house purchase went as smoothly as it could. He acted as a very fair and attentive broker between buyer and seller, and intervened with important advice and timely calls to push the process forward - while at all times being a gentleman. Abraham also knows Crouch End very well, which can be key to giving home buyers money-saving insights into local services and other professionals. His experience, problem-solving approach, and attention to detail makes him a credit to his profession.”
Michael W - Purchaser (Sales)

George, At last we have come to  the end of a long tortuous journey and all well that ends well. May I take this opportunity on behalf of my wife and myself to thank you and indeed Mahe foryou’re your assistance  throughout this long convoluted journey. Your professionalism and courtesy is worthy of note. In fact the reason we bought this particular property is that David my son, after viewing numerous alternative premises thought that you were the most honest agent he had met. From then on his judgement proven to be absolutely correct. The  apple never falls to far from the tree so to speak. Thank you  George and Mahe again for everything and I would like to say that we look forward to doing business with Castle Estate Agents in the future. Sarahs already talking about getting her own place. When the time come Castle’s will be our first port of call for both the purchase and the sale. Good luck to you and Mahee and indeed Castle’s and I wish you every success in the future. Good luck to you both.
James Farrell B. Sc.  (Lond) Cert. Cons Studies (QUB) MRICS
Principle Director, JCP Consulting Limited - Purchaser (Sales)

Hello Abraham, We have bought 3 properties in Crouch End from Castles.  Our contact is Abraham Rawat & his service is second to none.  His knowledge of the area is extensive & this makes the negotiations smooth & professional.  On the rentals side, Sandro, assisted by Colin, has been invaluable.  We do not hesitate to recommend Castles.
Sylvain Borsi - Sales (Purchaser)

I have previously rented my property though Castles in Crouch End and I was so happy with their service that I recently returned to them to rent my property again. Colin and Sandro make everything stress free and always go the extra mile to provide a personal and professional service. Colin always swiftly responds to phone calls and to any queries that I may have; all the team always make time for me when I pop into their office in Crouch End. They are incredibly friendly and personable.  The whole Castles team have a fantastic local knowledge and I trust them to ensure that the rental process is a smooth one. Thank you.
Sally Kemp - Lettings (as a Landlord)

People always say, that moving is stressful – but not if you have the right people helping you.
Throughout the process - Abraham gave me sound and straight-forward advice.
When there were moments of difficulty with the chain, he skilfully navigated them.
Throughout the process, he kept me informed of every small development and was really
clear in letting me know what I needed to do.
I’m now in my new house - which I love – and I’m incredibly grateful for the way in which
the whole deal was handled.
I would recommend Abraham to anyone who was thinking of selling or buying a house.
He was absolutely outstanding.  
Matthew Amroliwala – Purchaser (Sales)

All of the team at Castles in Crouch End played a part in the sale of our property. The staff went above and beyond the required level of service and set themselves apart from the rest of the many agents in our area. They were kind and considerate and offered advice where needed.  It was wonderful to deal with mature experienced staff who offered constructive feedback after each viewing without the need to chase. I will always recommend Castles to friends and family and I feel they deserved every penny of their commission. 10/10. Well done Castles (Abraham and Colin in particular) keep up the great work.
Serena Sutherland - Vendor (Sales)

“We have recently purchased a property in Crouch End with the assistance from Sandro Pappalardo who has been a real joy to deal with. The purchase due to unforeseen circumstances wasn't the easiest, however Sandro always maintain a positive and professional conduct, even when at times it looked impossible. He was very supportive and helpful before, during and after completion.”
Review by Lidia Harding - Purchaser (Sales)

“We had not sold a property for 29 years and therefore had only heard horror stories from other people. Abraham was amazing. He explained every detail and was always on hand to discuss our queries. We felt that we just had to sit back and relax as he did such a swift good job and is always such a gentleman, we really recommend him.”
Satisfied customer - Vendor (Sales)

I found both Abraham and Colin utterly professional, attentive and helpful at all times throughout the sale. Instructions and details were taken promptly and accurately, a buyer was secured quickly at the full asking price and the regular information flow via email, text and phone ensured I was fully up to date at all times throughout the transaction.
'Darren Arnold' 16/8/2012 Vendor (Sales)

“We are very happy with the polite, professional, quick and thorough service that Abraham gave us and all the extra help we got from him being first time buyers. We will be calling Abraham when we sell in the future!”
Emma Pigott – First Time Purchaser (Sales)

“Mahe, I have been meaning to write and thank you for such an excellent service you provided me with when you sold my property. You first came to value my property in the April of last year.  I had another agent value the property in addition to yourself and unfortunately chose to put my property on their books!  This was because the agent valued the property higher but after six months of time-wasters and low offers, no communication etc I rather angrily withdrew the property from their books. I then phoned yourself realising that your valuation was absolutely accurate and realistic for my particular type of property and asked you to sell the property which I should have done some six months earlier instead of wasting time with another agent who wasn't even in the area!  You telephoned me every week to give an update of progress, where it was being advertised and when you were showing clients the property, any feedback etc.  You were completely professional and provided an excellent service.  Everytime I left a message you returned the phone call and the most important of all, you got me a sale in a matter of 4-5 weeks!  You negotiated very hard for me to achieve the price I wanted which incidentally was the price you valued the property at in the first place!

You were 100% professional and you put a great deal of effort into seeing the sale through to the end.  Nothing was too much trouble for you, and you were extremely polite and understanding.  In fact if ever I buy a property in that region again or know of anyone interested in buying or selling a property I would recommend you without any doubt.

I would also like you to pass on my thanks and gratitude to your colleague George who was also as professional and helpful in the process.  And, you still both kept your sense of humour when I pushed you both to the limit!!! Once again, thank you for such an excellent service. 
Keeley West - Vendor (Sales)

“Dear Sandro, Thank you SO much for selling that flat - there were times, many times, when I wondered if it would ever sell in this market but you and your colleagues made it happen and I am ever so grateful to you for that.  Please feel free to use this testimonial on your marketing literature:
"A huge thank you to the whole team, but especially to the wonderful Sandro, for pulling out all the stops to secure a sale on a tough property in a tough market.  If anyone's looking for an estate agent to sell their property, they should look no further!"
Anwen John - Vendor (Sales)

Fantastic service from Abraham and all his team at Crouch End.
I couldn’t fault them at all. Extremely professional, friendly and helpful. Nothing was ever too much. Always gave me feedback and was always at the end of the phone when I needed questions answered.
Sue Moustafa -Sales (as a Vendor)

Dear Mr Edgar,
I am writing to you as I would like to express how happy we have been with the service we have received from your company. We have a maisonette in Waltham Abbey, which we placed with you for rental in March of this year. Daniel and Amber from your Waltham Abbey office were very professional and acted very promptly with any requests that we had. Daniel went out of his way to help when we had a slight gas leak and immediately sorted out this problem for us, with no fuss. They selected the tenants in compliance with our wishes and kept us informed at all times. Once the property had been let and it was passed to your lettings and management department I still received the same excellent service from Androulla and her colleagues. I feel we are very often quick to complain and do not give credit where it is due, but in my experience your staff are definitely a credit to you.
Alison Gaitero-Bond - Landlord